Returns & Exchanges

Rarewaves offers a 30-day return policy for items in their original, unopened condition to ensure your complete satisfaction with every purchase. If your item is faulty or damaged, we will provide a full refund or replacement at no additional cost to you.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to obtain a Return Authorization.

• 2.
  Package Your Item

  Securely pack the item in its original packaging to prevent damage during transit, ensuring all components and manuals are included.

• 3.
  Ship the Package

  Affix the provided return label or address the package to our returns warehouse using a trackable shipping method.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.